Local vs online
Should you buy your hot tub locally or online?
Online shopping lets you see a wide selection of styles and read reviews. But for an important home purchase, a local dealer answers your questions, plans the install with you and supports your spa for its whole life. Our suggestion: look online, buy local in Sonoma, Santa Rosa or Napa Valley.
Before you come to the showroom
- Measure the areaMake sure the tub you pick will fit where you want it.
- Measure your access pathTubs are delivered standing on their sides. The crew needs 30"–40" of clearance between gate posts, the house, fences, fireplaces, A/C units and so on.
- Bring everyone who will decideThere's a lot to look at: model, colors and options.
- Take pictures of the areaIt helps our team see what you want to do and where the tub will go.
- Take a picture of your main electrical panel, openSo we can check there's room for the breaker your new hot tub needs.
- Trading in a tub?Bring pictures of the outside cabinet and the interior finish so we can make you an offer.
Why buying local (within 30 miles) matters
- Longer warranties3–5 years vs 1–2 online or at a show.
- Quick repairsAbout 1 week vs up to several months online or at a show.
- Local serviceFast turnaround, and your tax dollars stay in your community.
- Professional know-howProper installation, contractor connections, delivery crew, after-sale support, parts and water service.
- Better equipment24-hour filtration and ozone, bigger filters and quiet, efficient pumps: cleaner water with fewer chemicals and lower energy bills. Drain every 6–12 months instead of every 3–4.
- Better construction2×4 framing with truss plates and sealed ABS bottoms vs 2×3 stapled wood and open bottoms for rodents to nest in.
- Lower total costAverage life span of 10–18 years vs 4–8 years for online models.
- Backyard delivery includedWith a free fill-up and orientation, vs a driveway drop-off (extra charge for the backyard).
- Chemicals and instructions includedThe wrong chemicals can damage a tub and void its warranty.
- AccountabilityYou know you'll get your spa, on time. Check our reviews on Google.
Visit our Napa showroom
See spas in person with a spa professional, pick up supplies, and talk to the team that services them.
Address
2475 Solano Avenue
Napa, CA 94558
2475 Solano Avenue
Napa, CA 94558
Phone/Text
(707) 781-9440
(707) 781-9440
Showroom
Mon 2–4
Tue–Fri 2–5
Sat 11–3
Other times by appointment
Mon 2–4
Tue–Fri 2–5
Sat 11–3
Other times by appointment
Service line
Live: Mon–Fri 10–5
Text: 24/7 with instant response
Live: Mon–Fri 10–5
Text: 24/7 with instant response