Privacy Policy

Who we are

Our website address is: https://sonomahottubs.com

1. DATA RETENTION AND ACCOUNT TERMINATION
   Information on how to close your account can be directed to our email address at info@sonomahottubs.com. We may retain information about you for the purposes authorized under this Privacy Policy unless prohibited by law. For example, we may retain information to prevent or identify possible wrongdoing in connection with the service or to comply with legal obligations. Possible we may also maintain residual copies of your personal information in our backup systems.
2. CONTACT INFORMATION
   You may contact us via email at info@sonomahottubs.com concerning our Privacy Policy, or write to us at the following address::

19230 Highway 12
Sonoma, CA 95476

3. MODIFICATIONS TO THIS PRIVACY POLICY
   We reserve the right to modify this Privacy Policy from time to time. The most current version of the Privacy Policy will govern our collection, use, and disclosure of information about you located in the Privacy Policy. If we make material changes to this Privacy Policy, we will notify you by email and/or by posting a notice on the website on the effective date of the changes. If you have questions regarding the Privacy Policy, please contact us at info@sonomahottubs.com.
4. CALIFORNIA PRIVACY RIGHTS
   Concerning collection, use, and sharing of their personal information under the California Consumer Privacy Act of 2018 as amended by the California Privacy Rights Act of 2020 (“CCPA”), California residents have certain rights. Sonoma Hot Tubs and Pool Supplies does not sell your personal information and will not do so in the future without providing you with notice and an opportunity to opt-out of such sale as required by law. There is no plan to sell your information. We do not offer financial incentives associated with our collection, use, or disclosure of your personal information. You have the right, as of January 1, 2023, to opt-out of sharing your personal information with third parties for the purposes of targeted behavioral advertising, which you can do by sending us an email to info@sonomahottubs.com. It is possible, Sonoma Hot Tubs and Pool Supplies may collect some categories of personal information when you interact digitally or otherwise, including identifiers, device activity information, geolocation data, and professional information.

Third Parties may share, receive, or process information about you as follows:

Advertisers: Possible we may share some non-identifiable, de-identified or aggregated information from or about you with third parties in connection with data and advertising programs.

Acquired Data: We may acquire information enabling us to identify and contact potential clients from third parties. The acquired data may be combined with other data we receive from or about you for marketing purposes.

Content and Data Partners: We allow third party partners to use and display some of the public content such as your photos, reviews, and other information you have provided when interacting with our company (hot tub installation, for example, used for posting).

Service Providers: We rely on third-party service providers to support or provide services for us in connection with our business activities. It is possible we may share information from or about you with these third-party providers so that they can perform their services or complete your requests. For example, advertising purposes to make you aware of special offers. This shared information with service providers subject to obligations consistent with this Privacy Policy, and on the condition that personal information is only used on our behalf and pursuant to our instructions. Our service providers may share information with us that they obtain from or about you in connection with completing your requests or providing their service.

Anonymous or Aggregate Information: We may share user information in aggregate with third parties.

Business Transfers: We share information from or about you with our parent companies, joint ventures, subsidiaries, or other companies under common control, and require them to also honor this Privacy Policy.

You may adjust the amount of information we share by emailing info@sonomahottubs.com.

Legal Disclosures: Possible we may investigate and disclose information from or about you if we have a good faith belief that such investigation or disclosure is reasonably necessary to comply with legal or law enforcement processes. If you flag or otherwise complain to us about content through our channels, third party or otherwise, we may share the substance of your complaint or comment order to provide an opportunity to respond, which may be done.

Links: It is possible that we may link to third party-controlled websites. San exceptions held within our Privacy policy, we do not share your personal information with them, and are not responsible for their privacy practices.

Third-Party Platforms: If you are using or linked to a third-party platform like Facebook, Instagram, Twitter or Google, we may receive information about you from such third-party platform. If you post content to a third-party platform through a connection with us, that third-party platform will also receive that content and will be visible. These platforms may receive whatever information you choose to share with them. We may share information with third parties where you direct us to do so through the use of a given third party platform.

As a resident of California, you have the right to request to know what personal information has been collected about you and have access that information. You also have the right to request deletion or correction of your personal information. Also, you have the right to request that we disclose certain information for the 12-month period prior to the request date, the right to opt out of automated decision-making and right to opt out of the sale of your Sensitive Personal Information and Personal Information, and to request that we do not share your Personal Information and Sensitive Personal Information for cross-context behavioral advertising. Please make the request via email to info@sonomahottubs.comor see our link in the footer of our website “Do Not Sell or Share My Information”. There may be exceptions under the CCPA that may allow us to retain and use certain personal information despite your deletion request. Starting January 1, 2023 you have the right to request correction of inaccurate personal information and to request to limit disclosure or use of your sensitive personal information. However, that any right to request correction is limited by the legal rights of us relating to content on various platforms, digital or otherwise, including without limitation legally protected rights related to freedom of speech, freedom of the press, or freedom to information. You may send your request by email to info@sonomahottubs.com. Information on the number of requests we have received in California is available. No discrimination against you for exercising your rights under the CCPA will happen regarding us and our relationship. We do not knowingly sell or share the personal information of consumers under 16 years of age. An agent may submit a request on your behalf, but you must verify that your agent is authorized from you.

In addition, the California’s Shine the Light law gives California residents the right to ask companies what personal information they share with third parties for those third parties’ direct marketing purposes. We do not disclose your personal information to third parties for the purpose of directly marketing their company to you unless you request such disclosure. To change your preferences, you may contact us at the address listed above.

California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) — Under CCPA and CPRA, California residents variously may be able to exercise additional rights listed below in accordance with the laws of the State of California:

Right to Correct. If you believe that Personal Information or Sensitive Personal Information we maintain about you is inaccurate, you have the right to request that we correct that information.

Right to Know. You have the right to request that we disclose the following information for the 12-month period prior to the request date. Consumer requests of this nature may be made no more than twice in a 12-month period. You have the right to know what Personal Information we have collected about you, which includes:

The categories of Personal Information we have collected about you, including:

• The categories of sources from which the Personal Information was collected
• Our business or commercial purposes for collecting, sharing, or disclosing Personal Information
• The categories of recipients to which we disclose Personal Information
• The categories of Personal Information that we shared, and for each category identified, the categories of third parties to which we shared that particular category of Personal Information
• The categories of Personal Information that we disclosed for a business purpose, and for each category identified, the categories of recipients to which we disclosed that particular category of Personal Information

The specific pieces of Personal Information we have collected about you:

Where required by law, we will provide this information in a portable and, if technically feasible, readily usable format.

Right to Delete Your Personal Information.You have the right to request that we delete Personal Information and Sensitive Personal Information we collected from you, subject to certain exceptions. Under the CCPA and CPRA, we may decline to delete your Personal Information under certain circumstances, for example, if we need the Personal Information to complete transactions or provide services you have requested or that are reasonably anticipated, for security purposes, for legitimate internal business purposes (including maintaining business records), to comply with law, or to exercise or defend legal claims. Note also that we are not required to delete your Personal Information that we did not collect directly from you.

Right to Opt Out of Sales and Sharing of Personal Information. You have the right to opt out of the sale of your Personal Information and Sensitive Personal Information, and to request that we do not share your Personal Information and Sensitive Personal Information for cross-context behavioral advertising. To opt-out, please click here or use the “Do Not Sell or Share My Information” link contained in the footer of the DW website.  Please note that opting-out of the sale of your information for interest-based advertising purposes does not mean you will stop seeing ads, including interest-based ads, and your information that was collected and sold prior to 90 days before your opt-out request may be further used and sold for interest-based advertising purposes

Alternatively, to submit a request to exercise any of your California privacy rights, please contact us using one of the following methods:

19230 Highway 12
Sonoma, CA 95476

Right to Limit Use and Disclosure of Sensitive Personal Information. We do not use or disclose Sensitive Personal Information for purposes to which the right to limit use and disclosure applies under the CCPA and CPRA.

Rights Related to Automated Decision-Making. You have the right to opt out of automated decision-making, including profiling, that we use to evaluate certain personal aspects relating to your performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location, or movements.  

Right to Non-Discrimination for the Exercise of Your Privacy Rights. If you choose to exercise any of your privacy rights under the CCPA and CPRA, you also have the right not to receive discriminatory treatment by us.

You may use an authorized agent to submit requests. We do not discriminate against a user if they exercise any of the rights available under the CCPA or CPRA. However, we may charge a different price or rate, or offer a different level or quality of good or service, to the extent that doing so is reasonably related to the value of the applicable data and permitted under the law. In addition, we may offer you financial incentives for the collection, sale and retention and use of your Personal Information and Sensitive Personal Information as permitted by the CCPA and CPRA that can, without limitation, result in reasonably different prices, rates, or quality levels. The material aspects of any financial incentive will be explained and described in its program terms. Please note that participating in incentive programs is entirely optional. You will have to affirmatively opt-in to the program and you can opt-out of each program (i.e., terminate participation and forgo the ongoing incentives) prospectively by following the instructions in the applicable program description and terms. We may add or change incentive programs and/or their terms by posting notice on the program descriptions and terms linked to above so check them regularly. We will not fulfill a request pursuant to CCPA or CPRA unless you have provided sufficient information for us to reasonably verify you are the consumer about whom we collected Personal Information and/or Sensitive Personal Information. We will typically not charge a fee to fully respond to your requests, but we may charge a reasonable fee, or refuse to act upon a request, if your request is excessive, repetitive, unfounded, or overly burdensome.

We do not sell the Personal Information and Sensitive Personal Information of consumers we actually know are less than 16 years of age, unless we receive affirmative authorization (the “right to opt-in”) from either the consumer who is between 13 and 16 years of age, or the parent or guardian of a consumer less than 13 years of age. Consumers who opt-in to Personal Information or Sensitive Personal Information sales may opt-out of future sales at any time.

Please note that while CCPA and CPRA rights do apply to Personal Information collected from job applicants and employees, this policy only covers those individuals in their capacity as users of our website. Separate privacy disclosures will be made to these parties during their application and onboarding processes